ISO 9001 Quality Management System Certification
The ISO 9001 standard provides an effective framework for running your business in an efficient and effective way. It provides a set of measures across the business that are clearly understood by everyone and ensures that the business is focused on continual improvement and customer satisfaction. ISO develops the internationally recognised standards for all things quality control, environment and more.
ISO 9001 is the most widely used quality management system in the world as ISO 9001 requires a disciplined approach to management. Benefits of ISO 9001 Certification may include;
- Increased Profitability through better productivity & efficiency
- Employee morale through a clearer understanding of how everyone contributes to organisational success
- International recognition
- Factual approach to decision making
- Mutually beneficial supplier relationships
- Documentation of all processes which leads to consistency
- Customer Satisfaction
As experienced by our current clients, gaining ISO 9001 certification will enable you to stand out from non-certified companies whilst improving relations with government bodies etc., who look for accredited certification when engaging a supplier, partner or business.
In September 2015, the ISO 9001 Quality Management System certification was updated to address the needs of businesses and organisations in the 21st century.
The new standard is ISO 9001:2015. There is also an Australian/New Zealand version of this standard. Unfortunately, because Standards Australia/NZ didn’t approve this standard until March 2016 it has been called AS/NZS ISO 9001:2016 which has caused some confusion. JAS-ANZ have adopted the ISO 9001:2015 version as the standard on the JAS-ANZ register and there is no option to be certified to the AS/NZS version at this stage. However, there is no difference in content between the two standards.
What are the main differences in content between the old and new version?
- The adoption of the high-level structure as set out in Annex SL of ISO Directives Part 1
- An explicit requirement for risk-based thinking to support and improve the understanding and application of the process approach
- Fewer prescriptive requirements
- More flexibility regarding documentation
- Improved applicability for services
- A requirement to define the boundaries of the QMS
- Increased emphasis on organizational context
- Increased leadership requirements
- Greater emphasis on achieving desired process results to improve customer satisfaction